Responsible gambling

We're committed to providing a safe gaming environment that promotes responsible play. Our goal is to help you make informed decisions about your gambling habits and encourage healthy playing practices.

Self-Assessment Tools:If you feel that your gaming activities are negatively affecting your life, we provide various self-assessment tools to assist with problem recognition:

• Deposit Limits: Set daily/weekly/monthly limits on the amount of money you can deposit into your account.
• Time-Outs: Temporarily exclude yourself from playing for 24 hours, one week, or one month.
• Loss Limits: Establish a limit beyond which you will stop playing if reached (applies to session).
• Session Reminders: Set reminders after predetermined playtime intervals (30/60 minutes) within your active gaming sessions.

Cooling Periods:Take breaks from gambling using cooling-off periods of 24 hours, one week, or thirty days. This can help in managing compulsive behavior and giving you a fresh perspective on your situation.

• Deposit Blocking: If needed, our system will temporarily block further transactions to prevent immediate spending.

Permanent Self-Exclusion:If you decide that gaming is no longer for you, we offer permanent self-exclusion from all our services. Once this option is activated, your account will be closed and any associated emails or direct mail communications ceased.

Our commitment goes beyond just providing these tools; it's about fostering an environment where everyone can enjoy themselves responsibly.

Additional Resources:

• Gambling Therapy: Provides confidential support for people affected by problem gambling.
• ConnexOntario (C): Offers information, counseling services, and a self-exclusion program for Ontarians experiencing difficulties with gaming activities.